How do I request a book that is checked out?
To request an item that is checked out, you can submit a hold or recall.
A hold means you'll be notified when the item is returned, and it will be held for you for 10 days.
A recall means a new due date will be assigned, making the item due 10 days from the date the request is placed.
You will be notified when the item is returned, and it will be held for you for 10 days.
Holds and recalls may not be placed on items that are not checked out; so, in other words, the library can't pull an item off the shelf and hold it for pickup.
- Using Scout, find the record of the item you'd like to request, then select Request This, then Place a hold, recall, or request.
- You'll then be taken to the item's record in the Classic Catalog, where you'll need to select Holds/Recalls/Requests (those using the Classic Catalog instead of Scout will start with this step).
- Enter your Campus Wide Identification Number and last name, then select Login.
- Select Hold or Recall from the dropdown menu, then select OK.
- To receive a particular copy of an item, select that copy from the drop down menu.
- Enter your CWID, then select the pick-up location from the drop down menu. This is where you indicate where you'd like to pick up the item, and it doesn't have to be the library where it is usually located.
- You can also add a note in the Comment field or change the number of days in the Not Needed After field.
- Select Submit Request.
If your request was submitted successfully, then you'll be notified when the item is ready for pick up.
If your request was not submitted successfully, you may wish to contact Circulation Services for help. You can reach them at 205-348-9748 or by visiting the circulation desk at any library.
In some cases, it's faster to request the item from another library than it is to recall it from another patron. You can do that by placing an Interlibrary Loan request (here's how: http://ask.lib.ua.edu/a.php?qid=45368).
If you need help requesting an item or using library resources, please ask a librarian.